About Us

Green at Goodwill

Green cleaning goes well beyond simply using certain products and equipment. To GW Commercial Services, green cleaning is about reducing waste, recycling, increasing efficiencies and making the indoor environment healthier for you and your building occupants. Simply put, fostering proactive maintenance methods results in cleaner and healthier facilities.

Member of the Greater Indianapolis Chamber of Commerce Green Business Initiative

Security and Communication

We understand that security is important to you. Our cleaning staff wears uniforms and identification badges so that they can be identified at all times. Our employees are thoroughly screened and have undergone background checks. Many have government clearance if required.

Any successful relationship is built on effective communication. We can set up a schedule to meet with you on a daily, weekly, monthly or quarterly basis so that any issues can be addressed and resolved to your satisfaction.

Providing Better Service

A study by Contracting Profits, a leading resource for building service contractors, found that in a market where cleaning budgets are continually reduced, price overwhelmingly rates third behind providing a healthy and sanitary environment and providing a clean appearance as a deciding factor when choosing a building services contractor.

Better service can mean many things. For some, it means receiving fewer complaints from building occupants; for others, it’s a quicker response time to cleaning emergencies. No matter what the definition, we will sit down with you to thoroughly discuss your cleaning needs and expectations as part of the initial engagement process.

The Engagement Process

We have a vested interest in your business as a value-added partner. We listen, walk through your building to capture the full project scope, assess your company needs and custom design the most appropriate janitorial program for you. Your employees and customers deserve a clean environment and we deliver.

Sample Work Plan

Corporate Social Responsibility

Goodwill Industries of Central Indiana is committed to the continual strengthening of our community. We employ a significant number of people with disabilities and others who have limited vocational opportunities. Our Janitorial Training Program provides on-the-job and classroom training to assist people to develop the necessary skills to gain employment in the field of janitorial services. Cleaning staff members are trained, tested and certified in general office cleaning, rest room cleaning, carpet cleaning and restoration, hard floor maintenance and safety. And, we provide supervisors at every location, some of which are RBSM certified.

> Dawn's Story

Dawn Baxter

In 2005, Dawn Baxter, enrolled in Goodwill’s janitorial training program, desiring more flexibility in the workplace than she had in previous jobs.

Dawn, who has no use of her legs and uses a motorized wheelchair, worked a few months in the program with staff who trained her in basic janitorial tasks and worked with her to focus on areas that she could master.

“I learned how to clean. I’d never cleaned anything — I’d never cleaned a bathroom, I’d never cleaned a sink,” Dawn says. “Goodwill helped me learn what the proper protocol is, what the proper chemicals are and what not to mix together.”

In March 2006, Dawn completed her training and interviewed with the GW Commercial Services supervisor at the Major General Emmett J. Bean Federal Center.

“All the parties involved agreed that this could be a good move for her and put her in a bigger environment with more responsibilities,” says Amy Kieckbusch, Dawn’s current supervisor.

Now, Dawn travels quickly around the 1.6 million-square-foot building during her daily routine. Over time, Dawn’s supervisor has made special arrangements to help her add more tasks to her workday. She adapted a tool typically used to wash windows to aid Dawn while washing tables and chairs throughout the building.

Dawn says Goodwill has not only taught her additional skills but has built her confidence.

“I try to give my all,” she says. “With Goodwill, they treat you like a regular individual. They don't treat you like you have limitations. They encourage you to better yourself and go the extra mile and reach for that next step so you can improve yourself. They were willing to make adaptations for me so I can be a success.”

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